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Privacy Policy

Last Updated: July 2026

Introduction

Bright Home Care LLC ("Company", "we", "us") operates brightcareapp.com. This policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

  • Phone number
  • Name
  • Email address
  • Location data (for clock in/out)
  • Care notes and shift information

How We Use Your Information

We use your information to provide home care scheduling services, send SMS verification codes and shift reminders, generate invoices, and communicate with you about your care.

SMS / Text Message Communications

By creating an account on BrightCare and providing your phone number, you consent to receive SMS text messages from Bright Home Care LLC. These messages include:

  • One-time verification codes for account login and security
  • Care schedule reminders and notifications
  • Important updates about your care or caregiving assignments

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Message frequency varies based on your activity. Message and data rates may apply.

To opt out at any time, reply STOP to any message. After opting out you will receive one confirmation message and no further messages will be sent.

To get help, reply HELP or contact us at contact@brightcareapp.com or call 248-571-1745.

For our Terms of Service, visit: brightcareapp.com/terms-of-service

Data Security

We use industry-standard security measures including encrypted storage and role-based access controls to protect your information.

Data Retention

We retain your data for as long as your account is active or as required by law.

Contact Us

Bright Home Care LLC
Sterling Heights, MI 48310
Phone: 248-571-1745
Email: contact@brightcareapp.com